Yeastar Technology MyPBX Manuel d'utilisateur

Enterprise User Manual Version 10.16.0.85 Yeastar Technology Co., Ltd.

MyPBX Enterprise User Manual www.yeastar.com Page 10 3.2 Status Monitor 3.2.1 Line Status Figure 3.2.1 MyP

MyPBX Enterprise User Manual www.yeastar.com Page 100 Figure 3.6.7 3.6.8 DDNS Settings DDNS(Dynamic DNS) i

MyPBX Enterprise User Manual www.yeastar.com Page 101 3.7 System Settings 3.7.1 External Storage The Externa

MyPBX Enterprise User Manual www.yeastar.com Page 102 Figure 3.7.2 3.7.3 System Prompts MyPBX have prompts

MyPBX Enterprise User Manual www.yeastar.com Page 103 Figure 3.7.3 3.7.4 Date and Time Set the date and ti

MyPBX Enterprise User Manual www.yeastar.com Page 104 3.7.5 Backup and Restore Figure 3.7.5 3.7.6 Reset an

MyPBX Enterprise User Manual www.yeastar.com Page 105 Figure 3.7.6 3.7.7 Firmware Update Upgrading of the

MyPBX Enterprise User Manual www.yeastar.com Page 106 Figure 3.7.7 3.7.8 Hot Standby This feature can ensu

MyPBX Enterprise User Manual www.yeastar.com Page 107 Step 1 Verify the basic information of the servers In

MyPBX Enterprise User Manual www.yeastar.com Page 108 Figure 3.7.8 3.7.9 Storage Management You can check t

MyPBX Enterprise User Manual www.yeastar.com Page 109 Figure 3.7.9 3.8 Reports 3.8.1 Call Logs The call L

MyPBX Enterprise User Manual www.yeastar.com Page 11 Status Idle: The port is idle. Busy: The port is in u

MyPBX Enterprise User Manual www.yeastar.com Page 110 3.8.2 System Logs You can download and delete the syst

MyPBX Enterprise User Manual www.yeastar.com Page 111 Figure 3.8.3

MyPBX Enterprise User Manual www.yeastar.com Page 112 4. Access MRI MRI (MyPBX Recording Interface).Users

MyPBX Enterprise User Manual www.yeastar.com Page 113 network administrator. Figure 4-2 4.3 Voicemail Use

MyPBX Enterprise User Manual www.yeastar.com Page 114 Figure 4-4 4.5 Voicemail Settings ·Voicemail passwor

MyPBX Enterprise User Manual www.yeastar.com Page 115 Figure 4-6

MyPBX Enterprise User Manual www.yeastar.com Page 116 5. Use MyPBX 5.1 Make outbound call To make an outb

MyPBX Enterprise User Manual www.yeastar.com Page 117 5.1.1 Sample Routing via PSTN Trunk Let’s route all in

MyPBX Enterprise User Manual www.yeastar.com Page 118 5.1.2 Sample Routing via VoIP Trunk Let’s configure a

MyPBX Enterprise User Manual www.yeastar.com Page 119 starting with 0 will have their first digit stripped o

MyPBX Enterprise User Manual www.yeastar.com Page 12 Figure 3.3.1 3.3.1.1 Analog Extensions (FXS) Edit An

MyPBX Enterprise User Manual www.yeastar.com Page 120 call to extension 501. 1. Add IVR To add a new IVR, g

MyPBX Enterprise User Manual www.yeastar.com Page 121 Figure 5-5

MyPBX Enterprise User Manual www.yeastar.com Page 122 APPENDIX A FAQ Q1. How to Register SIP device？ A1: 1

MyPBX Enterprise User Manual www.yeastar.com Page 123 doing this. Step 4: Login to the device with the usern

MyPBX Enterprise User Manual www.yeastar.com Page 124 APPENDIX B How to Configure Autobackup Before Autob

MyPBX Enterprise User Manual www.yeastar.com Page 125 Figure B-2 Autobackup Setting Net-Disk Host/IP: Chan

MyPBX Enterprise User Manual www.yeastar.com Page 126 APPENDIX C How to Configure NAT setting When MyPBX i

MyPBX Enterprise User Manual www.yeastar.com Page 127 Figure C-2 MyPBX Network setting 2. If MyPBX has a p

MyPBX Enterprise User Manual www.yeastar.com Page 128 APPENDIX D How to Use Auto Provision Step1. Disable

MyPBX Enterprise User Manual www.yeastar.com Page 129 Figure D-2 Step3. Configure phones on MyPBX auto-pro

MyPBX Enterprise User Manual www.yeastar.com Page 13 ·Voicemail Access PIN # Voicemail Password for this ext

MyPBX Enterprise User Manual www.yeastar.com Page 130 Figure D-4 Step4. Turn on the power and connect the

MyPBX Enterprise User Manual www.yeastar.com Page 131 APPENDIX E How Do I Configure Distinctive Ring Tones

MyPBX Enterprise User Manual www.yeastar.com Page 132 Figure E-2 Step3. Finish.

MyPBX Enterprise User Manual www.yeastar.com Page 133 APPENDIX F How to Use Email to SMS How to use Email t

MyPBX Enterprise User Manual www.yeastar.com Page 134 Figure F-2 3. Send message with PIN code and default

MyPBX Enterprise User Manual www.yeastar.com Page 135 APPENDIX G How to Use DID Direct inward dialing (DID

MyPBX Enterprise User Manual www.yeastar.com Page 136 X: Any Digit from 0-9 Z: Any Digit from 1-9 N: Any Dig

MyPBX Enterprise User Manual www.yeastar.com Page 137 Figure G-2 Example 2: Step1: You set the DID number

MyPBX Enterprise User Manual www.yeastar.com Page 138 Figure G-3

MyPBX Enterprise User Manual www.yeastar.com Page 139 APPENDIX H How to Use BLF Key to Choose the PSTN line

MyPBX Enterprise User Manual www.yeastar.com Page 14 voicemail PIN # as the login and password respectively.

MyPBX Enterprise User Manual www.yeastar.com Page 140 APPENDIX I How to Configure Hot Standby When you are u

MyPBX Enterprise User Manual www.yeastar.com Page 141 Access Code: 123 Virtual IP Address: 192.168.5.183/255

MyPBX Enterprise User Manual www.yeastar.com Page 142 J.1 Login From your web browser, input the IP addre

MyPBX Enterprise User Manual www.yeastar.com Page 143 Figure J-2 J.3 Recording Logs ·Start Search You are

MyPBX Enterprise User Manual www.yeastar.com Page 144 Figure J-3 J.4 Share setting Use this setting to sha

MyPBX Enterprise User Manual www.yeastar.com Page 145 For WIN 7/Vista user. please modify the registry be

MyPBX Enterprise User Manual www.yeastar.com Page 146 Figure J-6 If you change the password of the share f

MyPBX Enterprise User Manual www.yeastar.com Page 147 APPENDIX K How To Install Hard Disk In the event that

MyPBX Enterprise User Manual www.yeastar.com Page 148 Figure K-2 4. Locate the place for the hard disk on

MyPBX Enterprise User Manual www.yeastar.com Page 149 5. Check if hard disk is successfully installed as Fi

MyPBX Enterprise User Manual www.yeastar.com Page 15 Then pick up 500 and dial “feature codes + 501” to star

MyPBX Enterprise User Manual www.yeastar.com Page 16 1) General ·Type Extension type: SIP,IAX or SIP/IAX.

MyPBX Enterprise User Manual www.yeastar.com Page 17 Note: *4 is the default setting, it can be changed unde

MyPBX Enterprise User Manual www.yeastar.com Page 18 ·SIP Transport This will be the transport method used

MyPBX Enterprise User Manual www.yeastar.com Page 19 Figure 3.3.1.2

MyPBX Enterprise User Manual www.yeastar.com Page 2 Contents 1. Introduction ...

MyPBX Enterprise User Manual www.yeastar.com Page 20 2. Add Multiple Extensions Go to Extensions  VOIP E

MyPBX Enterprise User Manual www.yeastar.com Page 21 Figure 3.3.2 3.3.2.1 Digital Trunk 1. Edit Digital T

MyPBX Enterprise User Manual www.yeastar.com Page 22 ·PRI Dial Plan Sets an option required for some (rare)

MyPBX Enterprise User Manual www.yeastar.com Page 23 ·Echo Cancellation Echo cancel Obviously this disables

MyPBX Enterprise User Manual www.yeastar.com Page 24 ·DOD Direct Outward Dialing Number. ·Associated Exte

MyPBX Enterprise User Manual www.yeastar.com Page 25 incoming rules, etc. Ex: 'BriTrunk1' ·Signal

MyPBX Enterprise User Manual www.yeastar.com Page 26 ·PRI Indication Tells how Device should indicate Busy()

MyPBX Enterprise User Manual www.yeastar.com Page 27 ·Private Prefix When there are Private calls coming in

MyPBX Enterprise User Manual www.yeastar.com Page 28 Figure 3.3.2.2 3.3.2.3 Analog Trunk (FXO) 1. Edit A

MyPBX Enterprise User Manual www.yeastar.com Page 29 2）Busy Detection ·Busy Detection Busy Detection is use

MyPBX Enterprise User Manual www.yeastar.com Page 3 s3.6 Network Settings ...

MyPBX Enterprise User Manual www.yeastar.com Page 30 the following: Bell: bell202 as used in the United Stat

MyPBX Enterprise User Manual www.yeastar.com Page 31 ·Pin Code Please enter your SIM card pin code here if

MyPBX Enterprise User Manual www.yeastar.com Page 32 Password of SIP account . .From User All outgoing call

MyPBX Enterprise User Manual www.yeastar.com Page 33 Direct Outward Dialing Number. ·Associated Extension T

MyPBX Enterprise User Manual www.yeastar.com Page 34 A unique label to help you identify this trunk when lis

MyPBX Enterprise User Manual www.yeastar.com Page 35 3.3.2.6 Service Provider 1. Add Service Provider To Cr

MyPBX Enterprise User Manual www.yeastar.com Page 36 ·Associated Extension The extension make call out via

MyPBX Enterprise User Manual www.yeastar.com Page 37 Figure 3.3.3 3.3.3.1 New Outbound Route Click ‘New O

MyPBX Enterprise User Manual www.yeastar.com Page 38 followed by a 3-digit area code, and then 6 digit numbe

MyPBX Enterprise User Manual www.yeastar.com Page 39 Figure 3.3.3.1 3.3.4 Phone Provisioning The Auto Pro

MyPBX Enterprise User Manual www.yeastar.com Page 4 APPENDIX J How to Enable Auto Recording ...

MyPBX Enterprise User Manual www.yeastar.com Page 40 When provisioning Yealink and Snom IP phone, MyPBX is n

MyPBX Enterprise User Manual www.yeastar.com Page 41 Figure 3.3.4.1

MyPBX Enterprise User Manual www.yeastar.com Page 42 3.3.4.2 Phone book You can add your contacts here and p

MyPBX Enterprise User Manual www.yeastar.com Page 43 Input the family of this contact. Only works with snom

MyPBX Enterprise User Manual www.yeastar.com Page 44 Figure 3.3.4.2.1 2) Upload Phonebook You can upload a

MyPBX Enterprise User Manual www.yeastar.com Page 45 ·Auto answer Configure if auto answer is allowed for IP

MyPBX Enterprise User Manual www.yeastar.com Page 46 3) Line keys settings Configure the DSS keys/Function

MyPBX Enterprise User Manual www.yeastar.com Page 47 Figure 3.3.4.6 3.3.4.4 Upload a file Click ‘Upload a

MyPBX Enterprise User Manual www.yeastar.com Page 48 Figure 3.4.1 3.4.1.1 Create IVR Click ‘Create New IVR

MyPBX Enterprise User Manual www.yeastar.com Page 49 A list of actions that can be performed depending on th

MyPBX Enterprise User Manual www.yeastar.com Page 5 1. Introduction MyPBX Enterprise—IP-PBX for Medium Busi

MyPBX Enterprise User Manual www.yeastar.com Page 50 3.4.2 Queues Call Queues give users (i.e. call centers)

MyPBX Enterprise User Manual www.yeastar.com Page 51 Announce position of caller in the queue ·Announce Hol

MyPBX Enterprise User Manual www.yeastar.com Page 52 Announcement played to the Agent prior to bridging in t

MyPBX Enterprise User Manual www.yeastar.com Page 53 Figure 3.4.2 3.4.3 Custom Prompts 1. Record new Promp

MyPBX Enterprise User Manual www.yeastar.com Page 54 The administrator can use this screen to record custom

MyPBX Enterprise User Manual www.yeastar.com Page 55 Figure 3.4.4 3.4.4.1 Create Ring Group Click ‘New Rin

MyPBX Enterprise User Manual www.yeastar.com Page 56 2) Ring Group Members An extension can be made a membe

MyPBX Enterprise User Manual www.yeastar.com Page 57 Figure 3.4.5 3.4.5.1 Create Inbound Route Click ‘New

MyPBX Enterprise User Manual www.yeastar.com Page 58 complete as soon as it can be determined that no other

MyPBX Enterprise User Manual www.yeastar.com Page 59 2) Member Trunks This area allows you to select which t

MyPBX Enterprise User Manual www.yeastar.com Page 6 1.2 Hardware Specifications 1.2.1 Exterior Appearance

MyPBX Enterprise User Manual www.yeastar.com Page 60 This function is mainly used for the connection of two

MyPBX Enterprise User Manual www.yeastar.com Page 61 Figure 3.4.5.1 3.4.6 Blacklist Blacklist is used to

MyPBX Enterprise User Manual www.yeastar.com Page 62 Figure 3.4.6 3.4.6.1 Create Blacklist Click ‘New Bla

MyPBX Enterprise User Manual www.yeastar.com Page 63 3.5 Internal Settings 3.5.1 Options 1) General ·Ring Ti

MyPBX Enterprise User Manual www.yeastar.com Page 64 · Distinctive Caller ID When incoming calls are routed

MyPBX Enterprise User Manual www.yeastar.com Page 65 Figure 3.5.1 3.5.2 3.5.2 Business Hours 1) General

MyPBX Enterprise User Manual www.yeastar.com Page 66 Figure 3.5.2 3.5.3 Feature Codes 1) General ·One Touch

MyPBX Enterprise User Manual www.yeastar.com Page 67 ·Extension Pickup Users may pick up a specific extensi

MyPBX Enterprise User Manual www.yeastar.com Page 68 No answer forward to Voicemail: Enabled Do not disturb:

MyPBX Enterprise User Manual www.yeastar.com Page 69 setting) Figure 3.5.3 3.5.4 SIP Settings 1) General ·

MyPBX Enterprise User Manual www.yeastar.com Page 7 2. System set up 2.1 Connection Drawing Figure 2-1 2.

MyPBX Enterprise User Manual www.yeastar.com Page 70 ·Min Registration/Subscription Time Minimum duration (

MyPBX Enterprise User Manual www.yeastar.com Page 71 ·STUN Address The STUN server allows clients to find ou

MyPBX Enterprise User Manual www.yeastar.com Page 72 always possible for the system to negotiate endpoint-to

MyPBX Enterprise User Manual www.yeastar.com Page 73 ·From Field Where to get the caller ID in sip packet.

MyPBX Enterprise User Manual www.yeastar.com Page 74 Figure 3.5.4 3.5.5 IAX Settings 1) General ·Bind Por

MyPBX Enterprise User Manual www.yeastar.com Page 75 ·Bandwidth Low/medium/high with this option you can co

MyPBX Enterprise User Manual www.yeastar.com Page 76 Figure 3.5.5 3.5.6 Voicemail Settings 1) General Voic

MyPBX Enterprise User Manual www.yeastar.com Page 77 b) Greeting Settings ·Busy Prompt Greeting played when

MyPBX Enterprise User Manual www.yeastar.com Page 78 The IP address or hostname of an SMTP server that the M

MyPBX Enterprise User Manual www.yeastar.com Page 79 will send the text of this message to the email address

MyPBX Enterprise User Manual www.yeastar.com Page 8 2. Check the Power LED on the front panel. A solid gree

MyPBX Enterprise User Manual www.yeastar.com Page 80 ·Email Address This email address will be used to: 1. S

MyPBX Enterprise User Manual www.yeastar.com Page 81 3.5.8 DISA DISA (Direct Inward System Access) allows so

MyPBX Enterprise User Manual www.yeastar.com Page 82 Figure 3.5.8.2 1) General ·DISA Name Give this DISA

MyPBX Enterprise User Manual www.yeastar.com Page 83 ·Pin # Set a PIN # that must be entered in order to ac

MyPBX Enterprise User Manual www.yeastar.com Page 84 Figure 3.5.10.1 ·Paging Group Number Defines the numb

MyPBX Enterprise User Manual www.yeastar.com Page 85 3.5.11 DNIS Settings DNIS (Dialed Number Identification

MyPBX Enterprise User Manual www.yeastar.com Page 86 • The system administrator can also configure you to ha

MyPBX Enterprise User Manual www.yeastar.com Page 87 If you want to apply Callback function to all incoming

MyPBX Enterprise User Manual www.yeastar.com Page 88 123456789 as the call back number and add 9 before the

MyPBX Enterprise User Manual www.yeastar.com Page 89 Figure 3.5.14 3.5.15 Music on Hold Prompts The admini

MyPBX Enterprise User Manual www.yeastar.com Page 9 3. Managing MyPBX 3.1 Administrator Login From your web

MyPBX Enterprise User Manual www.yeastar.com Page 90 your local network. Not recommended. ·Enable SSH This

MyPBX Enterprise User Manual www.yeastar.com Page 91 Figure 3.6.1 3.6.2 WAN Settings It supports three co

MyPBX Enterprise User Manual www.yeastar.com Page 92 Step8: Check the WAN’s Status (System Info  WAN  Stat

MyPBX Enterprise User Manual www.yeastar.com Page 93 ·Gateway Which gateway MyPBX will go through when acces

MyPBX Enterprise User Manual www.yeastar.com Page 94 Figure 3.6.4 1) Enable Firewall Enable the firewall t

MyPBX Enterprise User Manual www.yeastar.com Page 95 The format of MAC Address is XX:XX:XX:XX:XX:XX, X means

MyPBX Enterprise User Manual www.yeastar.com Page 96 4) IP Blacklist You can set some packets accept speed

MyPBX Enterprise User Manual www.yeastar.com Page 97 access, port used for HTTP access and port sued for CGI

MyPBX Enterprise User Manual www.yeastar.com Page 98 Set the Subnet Mask for MyPBX VLAN over Lan. ·Default

MyPBX Enterprise User Manual www.yeastar.com Page 99 ·VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN o